Why did I take it to Michael's? I have had other things framed there recently, and they have done a great job. When I called my LNS and told her my problem she said that the person who used to do the framing at Michael's left and other people had complained about the job that was being done. She said she would look at my piece and see what she could do. (They had me cut the piece to half inch of my stitching so the frame would fit properly. Yikes!)
I feel like such an idiot. All that time and money spent on stitching and I tried to save a few bucks. My LNS is a small place and the owner does all the framing herself (I think). She takes longer, but she does a nice job. Sigh. Live and learn.